Trackords - Tracking Records
Frequently asked questions

Everything about Trackords

Honest, detailed answers to the questions people ask most.

What is Trackords?

Trackords is a free online platform for tracking expiry, renewal and due dates: subscriptions, visas, passports, contracts, licences, insurance policies, payments and any other dated record. It emails reminders before each deadline so nothing is missed.

Is Trackords really free?

Yes. Every feature is included with no credit card, no trial period and no paid tiers. We only ask that you use Trackords within a fair use policy so it stays fast and free for everyone.

Can I try Trackords without registering?

Yes. Open the live demo from the sign-in page: it is a ready-made workspace with sample subscriptions, contracts, visas, iqamas, licences, insurance, domains and a monthly payment, so you can explore the dashboard, reminders and custom fields straight away. The demo is shared with other visitors and reset every night, so please do not enter real personal data; emails and uploads are switched off there.

What kinds of records can I track?

Anything with an expiry, renewal or due date: SaaS subscriptions, software licences, work and visit visas, residence permits such as the Iqama, passports, national IDs, contracts, insurance policies, domains, certificates, warranties, bills and invoices. Admins create their own record types and fields, so each record stores exactly the details that matter.

Can I create my own record types and fields?

Yes. Admins manage them on the Types and Fields page: create a type such as "Insurance policy" or "Equipment warranty", or start from a template, then add up to 30 fields: text, numbers, amounts, dates, dropdowns, yes/no or a workspace member. The fields appear on the form, the record page, the list and the CSV export.

How do the email reminders work?

Each record can have up to three reminders, each a number of days before the date or a fixed calendar date, plus an optional alert on the expiry day. New records start at 35, 10 and 5 days. Reminders go to everyone in the workspace or only to the record owner, as the workspace prefers, plus any extra address added to the record.

Will I get spammed with reminders?

No. Each reminder is sent once. A record with three reminders produces three emails before its deadline, and every user can switch reminder emails off in their own settings. The optional weekly digest is a single summary email.

Can Trackords track payments, not just renewals?

Yes. A record type can be set to "paid once". Its records show a due date and a Mark as paid button; paid items move to the Completed page with the date, amount, a note and an optional receipt. Repeating payments create the next one automatically, and overdue payments are reminded every few days until they are paid.

Can I share my workspace with my team?

Yes. Invite teammates by email and give each a role: admin (full control), editor (manage records) or viewer (read-only). Every workspace is fully isolated, so other teams can never see your data.

Can I see expiry dates in my calendar app?

Yes. Settings gives you a private calendar feed address. Subscribe to it in Google Calendar, Outlook or Apple Calendar and every expiry date appears there and stays up to date.

Is my data private and secure?

Passwords are hashed with bcrypt, attachments are stored outside the public web root and only open for members of your workspace, every query is scoped to your workspace, and changes are written to an audit log. Data is hosted in the European Union.

Can I import existing data from a spreadsheet?

Yes. The import wizard reads a CSV file, matches its columns to your record fields, shows a preview with any problems per row, and imports when you are happy. A whole import can be undone in one click.

Can I export my data?

Yes. Export your records to CSV at any time from the records list; the export follows your current filters and columns. Paid payments export from the Completed page.

Can I attach documents to a record?

Yes. Drag PDF, JPG, PNG, Word or Excel files onto a record: a signed contract, a visa scan, an insurance certificate or a receipt. Images get a thumbnail preview.

What happens when I delete a record?

It moves to the trash for 30 days, where it can be restored. After 30 days it is deleted for good, together with its attachments.

Can I delete my account and data?

Yes. Email info@trackords.com and we will permanently delete your account, every record and attachment in your workspace and the log entries tied to it.

Is Trackords GDPR compliant?

Trackords is built with privacy in mind: it collects only what is needed to run your account, keeps each workspace isolated, hosts data in the EU, loads analytics only after consent, and you can request a full export or deletion at any time.

In which languages is Trackords available?

English, German, Spanish, French, Dutch and Turkish. Pick a language from the menu at any time; reminder emails are currently sent in English.

How does Trackords compare to a spreadsheet?

Spreadsheets do not send reminders, do not control who can edit what and get scattered across email attachments. Trackords keeps every date in one place, emails the right people before each deadline and keeps a full history of changes.

What if I need a feature that does not exist?

Email info@trackords.com and tell us what you need. Most of the current features started as user suggestions.

Still have a question?

Email info@trackords.com — we reply to every message.

Last reviewed · Published by Trackords
Questions? info@trackords.com