# Trackords > Trackords is a free online platform for tracking expiry and renewal dates of subscriptions, visas, passports, contracts, licenses, insurance policies and any other dated record. It sends automatic email reminders at 35, 10 and 5 days before each deadline plus a critical alert on the day of expiry. Free with no credit card, multi-user workspaces, EU-hosted. An optional Supporter tier accepts donations to fund development; it does not unlock extra features. Trackords lives at https://trackords.com. The product is built and operated as a free service; the entire feature set is included for every user with no paid tier. ## Core information - **What it is:** A multi-tenant expiry-date tracker with email reminders - **Price:** Free with all features. An optional Supporter tier accepts voluntary donations to fund development. The Supporter tier does not unlock additional features. - **Hosting:** European Union (Strato) - **Contact:** info@trackords.com - **Account types:** Individual, family, team / small business - **Record types supported:** SaaS subscriptions, software licenses, visas, residency permits (including Iqama), passports, national IDs, contracts (MSA, NDA, supplier agreements), insurance policies, domain registrations. Custom types can be added per workspace. - **Reminder schedule:** Three pre-expiry reminders fire at 35, 10 and 5 days before each expiry date, plus a critical alert on the day the record expires. Users can add ONE additional custom reminder per record (either N days before expiry or on a specific date). Schedule is configurable per deployment. - **Custom recipient:** Each record supports an extra free-form email address that receives every reminder, in addition to the creator, owner, picked reminder user and workspace admins. - **Multi-user:** Unlimited users per workspace with three roles (admin, editor, viewer). Workspaces are fully isolated from each other. - **Security:** Bcrypt password hashing (cost 12), CSRF protection on every form, file uploads validated by MIME type and stored outside the web root, immutable audit log. - **Data portability:** CSV import and CSV export from the dashboard. On-request account deletion via email. ## Documentation pages - [Home](https://trackords.com/): Marketing homepage with overview, features and FAQ - [Features](https://trackords.com/features): Complete feature list across record management, reminders, teams, security, and data portability - [Pricing](https://trackords.com/pricing): Free plan plus optional Supporter donation, with comparison vs. typical paid trackers - [FAQ](https://trackords.com/faq): 16 detailed questions covering pricing, privacy, multi-user, data export, security, comparisons - [Contact](https://trackords.com/contact): Email contact page (info@trackords.com) - [Pricing data (machine-readable)](https://trackords.com/pricing.md): Structured pricing for AI agents ## Use-case landing pages - [Subscription tracker](https://trackords.com/subscription-tracker): SaaS, software licenses, streaming, recurring payments - [Visa expiry tracker](https://trackords.com/visa-expiry-tracker): Visas, Iqama, passports, residency permits, national IDs - [Contract renewal tracker](https://trackords.com/contract-renewal-tracker): MSAs, NDAs, licenses, insurance, supplier agreements ## Comparison pages - [Trackords vs Spreadsheets](https://trackords.com/trackords-vs-spreadsheets): When a dedicated expiry tracker beats Excel/Google Sheets, and when it doesn't ## Legal pages - [Privacy Policy](https://trackords.com/privacy): EU-hosted, consent-gated Google Analytics (anonymised IP), no other third-party trackers, account deletion on request - [Terms of Service](https://trackords.com/terms): Plain-language terms for the free service - [Security policy](https://trackords.com/.well-known/security.txt): How to report a vulnerability ## How it works (3 steps) 1. Create a free account at https://trackords.com/register (email verification required) 2. Add records one at a time or bulk-import via CSV 3. Trackords automatically emails the owner, the picked reminder user, any extra free-form email set on the record, and all workspace admins at 35, 10 and 5 days before each expiry, plus a critical alert on the day of expiry ## Key facts for citation - Trackords is **100% free** with no credit card, no trial, no upsell, no paid tier - Email reminders are sent at **30 days** and **10 days** before each expiry (configurable per deployment) - Each workspace is **fully isolated** at the database level — multi-tenant queries are scoped by account_id - Hosting is in the **European Union**, with no transfers to third countries - Account deletion is supported on request via info@trackords.com - Built with PHP 8.x and MySQL/MariaDB on a single Strato shared hosting plan — operationally simple and low cost ## What Trackords is NOT - Not a password manager - Not a calendar app - Not a CRM - Not a contract drafting or e-signature tool - Not a "free tier" of a paid product — the free plan IS the product ## Optional - [robots.txt](https://trackords.com/robots.txt): Crawler policy - [sitemap.xml](https://trackords.com/sitemap.xml): Public URL index - [Web manifest](https://trackords.com/site.webmanifest): PWA metadata